The skills required to be an effective member of the Operational Delivery profession range from customer service and data security through to team management and continuous improvement. Choose from a range of professional qualifications to help develop these skills and progress your career on the frontline of providing public services.
The open course schedule contains dozens of courses that individual learners can book themselves on to over the next few months. The schedule is refreshed on a monthly basis, providing an opportunity to secure a place on some of the curriculum’s most popular courses. To have a look at what’s currently available, click here.
You can now make closed and public bookings online using the new booking portal.
The portal is a quicker, smoother and more intuitive booking process that gives you immediate access to up-to-date products and prices. Starting 1 Dec 2023, closed and public bookings will only be taken via the portal. Visit the How to book page to find out more.