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Contact us

If you’ve got any questions about the learning frameworks – the products on offer, for example, how to book, technical questions, or where to find further information – please do get in touch.

Simply email us at or call on 020 3640 7985.

The Helpdesk is open from 8:30am to 5:30pm, Monday to Friday, excluding bank holidays.

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Tell us what you think

As Prospectus Online continues to grow, we’d value your feedback – what works well, what needs improving or what extra functionality should we consider adding? Simply email us at

If you don't have any specific feedback, we encourage you to complete our survey on your experience. All submissions are anonymous and it takes less than five minutes to complete.

Take Survey

Supporting your learning

We've pulled together additional resources to support your learning. Visit the Learning insights page for the latest updates.

Man using laptop while standingA feast of freely accessible training

The open course schedule contains dozens of courses that individual learners can book themselves on to over the next few months. The schedule is refreshed on a monthly basis, providing an opportunity to secure a place on some of the curriculum’s most popular courses. To have a look at what’s currently available, click here.

Enhancing the way you book learning with us

As part of the efforts to continually improve the user experience for anyone booking courses through the Learning Frameworks, a new booking portal has now been activated. Find out more on the how to book page.

Man working at a laptopLearning in a hybrid working world

Discussions around the future of workplace learning need to extend beyond simply what happens in a classroom (or its virtual equivalent). Read more from KPMG’s Mike Zealley.

Professionals looking at data on a pageBespoke learning, coaching and SMEs

Find out more about the community of inspiring coaches EY has created to support the bespoke learning needs of civil servants.