Home Specialist skills Technology and Software Certified Agile Service Management and Exam
Certified Agile Service Management and Exam
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Apply Agile and Scrum concepts to IT service management (ITSM) process design and improvement
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Understand that it is more important to “be agile” than “do agile”
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Cross-pollinate Agile and ITSM practises to support end-to-end Agile service management
Overview
Off the shelf (OTS)
Successful completion of this course requires access an external online assessment. The online assessment platform may not be accessible from Civil Service department IT due to security restrictions. If you have any questions or believe you may be impacted by these restrictions, please contact support@governmentcampus.co.uk.
Delivery method
Face to face
Virtual
Course duration
16 hours
Competency level
Working
Delivery method
-
Face to face
-
Virtual
Course duration
16 hours
Competency level
-
Working