Home Specialist skills Technology and Software Building a Digital Government Service
Building a Digital Government Service
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Learn the four phases of designing a digital service (discovery, alpha, beta and live) and what’s required in each phase
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Pick up practical tips and suggestions about how to approach each of the four phases
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Consider how to put these skills into practice like how to host a user interview or prep for a service assessment
Overview
Off the shelf (OTS)
This blended online course is designed for public servants to learn what 'designing a digital service' actually means and master the step-by-step process of doing so.
All learners receive lifetime access to the online course, including a virtual course discussion forum with UK public servants. A range of cohort delivery options, from 30 to 1000 learners, are available for teams of all shapes and sizes. Depending on the option selected, cohort delivery can include:
- A comprehensive resource pack for cohort leads, featuring guidance on running internal events, peer-to-peer learning and optimising learner engagement.
- A live online session for participants to share, consolidate and contextualise learning.
- An online expert masterclass focused on the most relevant aspect of the course for the group, tailored to each department, organisation or team in the cohort.
- Regular reporting for cohort leads on uptake, engagement and completion.
- A learning outcomes report.
Please note – data may be processed in countries with adequacy agreements in place.
Delivery method
Virtual
Digital
Course duration
4 hours
Competency level
Foundation
Delivery method
-
Virtual
-
Digital
Course duration
4 hours
Competency level
-
Foundation
Spark login – Alpha testing