Are you interested in being part of the wider roll out for Spark, our new AI-powered, learning chatbot? Register your interest here.

Home Specialist skills Technology and Software BCS Professional Certificate in Stakeholder Engagement

BCS Professional Certificate in Stakeholder Engagement

Communicate effectively with stakeholders.
Conduct successful facilitated workshops.
Understand how to build rapport.
Apply creative problem-solving techniques.
Manage stakeholder expectations and conflict.
Negotiate with stakeholders.

Overview

Off the shelf (OTS)

The ability to engage with a wide range of stakeholders has become an increasingly important competence in many roles - in particular, project management, business analysis, change management, product ownership, service design and customer journey management. This 2-day course covers the essential frameworks and principles associated with effective stakeholder engagement during business change projects and programmes. There are no pre-requisites for course attendance. The content aligns with the BCS Professional Certificate in Stakeholder Engagement examination, a module of the Advanced Diploma in Business Analysis.

A printed copy of the latest edition of the comprehensive course manual will be sent to your home address in good time for the start of your course. In addition, a link will be emailed to you to enable you to access an electronic copy of the same comprehensive manual for convenient future reference.

Successful completion of this course requires access an external online assessment. The online assessment platform may not be accessible on Civil Service department IT due to security restrictions. For more information, click here. If you have any questions or believe you may be impacted by these restrictions, please contact support@governmentcampus.co.uk.