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Home Specialist skills Service Management ITIL ® 4 Strategist: Direct, Plan and Improve

ITIL ® 4 Strategist: Direct, Plan and Improve

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    Gain the practical skills necessary to create a ‘learning and improving’ IT organisation, with a strong and effective strategic direction

Overview

Off the shelf (OTS)

This covers the influence and impact of Agile and Lean ways of working, and how they can be leveraged to an organisation’s advantage.

Successful completion of this course requires access an external online assessment. The online assessment platform may not be accessible from Civil Service department IT due to security restrictions. If you have any questions or believe you may be impacted by these restrictions, please contact support@governmentcampus.co.uk.

Delivery method
Face to face icon

Face to face

Virtual icon

Virtual

Course duration
Duration icon

22.5 hours

Competency level
Working icon

Working

Pink building representing strand 4 of campus map
Delivery method
  • face to face icon

    Face to face

  • Virtual icon

    Virtual

Course duration
Duration icon

22.5 hours

Competency level
  • Working icon

    Working