ITIL® 4 Specialist: Drive Stakeholder Value

Overview

🕮 Off the shelf (OTS)

The ITIL 4 Specialist Drive Stakeholder Value course covers all types of engagement and interaction between a service provider and their customers, users, suppliers and partners. It focuses on the conversion of demand into value via IT-enabled services and focuses on the customer journey. As part of the course, learners will be prepared for and take the ITIL 4 Specialist: Drive Stakeholder Value examination.

Successful completion of this course requires access an external online assessment. The online assessment platform may not be accessible from Civil Service department IT due to security restrictions. If you have any questions or believe you may be impacted by these restrictions, please contact support@governmentcampus.co.uk.