ITIL® 4 Practitioner: Release Management

Overview

🕮 Off the shelf (OTS)

The ITIL 4 Practitioner: Release Management practice module provides best practice guidance on how to make new and changed services and features available for use in line with the organisation’s policies and agreements between the organisation and its service consumers.

This practice module is for IT professionals who want to prove and validate their skills in this specific practice area. The individuals can demonstrate their understanding and application of the key concepts, principles, values and challenges of the practice at both strategic and operational levels, maximizing value of the Release Management practice in their everyday work.

This course is part of the ITIL Practice Manager Certification course series.

ITIL 4 Practitioner: Release Management enables professionals to:
Establish and maintain effective approaches to the release of services and service components across the organization
Ensure effective release of services and service components in the context of the organization’s value streams and service relationships
Reduce risks and losses resulting from releases
Measure, assess and develop the Release Management practice capability in their organization by using the ITIL Maturity Model.

ITIL 4 Practitioner: Release Management Training Outline:
Module 1: Introduction to Release Management
Module 2: Value Streams and Processes
Module 3: Organizations and People
Module 4: Information and Technology
Module 5: Partners and Suppliers
Module 6: Capability Assessment and Development
Module 7: Recommendations for Practice Success

In this course, you will receive:
• Official course content and curriculum
• PeopleCert Exam Voucher included

Training Prerequisite includes ITIL 4 Foundation

Exam Information: 20 questions, multiple choice, 13 out of 20 marks required to pass (65%), 30 minutes and closed book. Starting 2023, all PeopleCert Global Best Practice certifications will need to be renewed after 3 years.

Successful completion of this course requires access an external online assessment. The online assessment platform may not be accessible from Civil Service department IT due to security restrictions. If you have any questions or believe you may be impacted by these restrictions, please contact support@governmentcampus.co.uk.