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ITIL® 4 Practitioner: Information Security Management

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    Explain the objectives and value of the Information Security Management practice
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    Understand how ISM contributes to the Service Value System (SVS)
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    Describe the relationship between information security and organizational risk
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    Use ITIL guiding principles (like “Focus on value”, “Progress iteratively”, and “Collaborate and promote visibility”) in the context of security
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    Prepare for the ITIL 4 Practitioner: Information Security Management exam.

Overview

Off the shelf (OTS)

The ITIL 4 Practitioner: Information Security Management practice module provides best practice guidance on how to protect the information needed by the organization to conduct its business. This includes understanding and managing risks to the confidentiality, integrity and availability of information, as well as other aspects of information security such as authentication and non-repudiation.

The practice underpins the strategy and operations of all modern organizations, regardless of how many IT systems they use for conducting their business.

In this course, you will learn how to:
Ensure in conjunction with other ITIL Practices that an organization’s products and services meet the required level of information security for all involved parties.
Protect the technology and data assets crucial for the organization’s operations including from loss of reputation and financial consequences.
Protect the organization, its employees and its customers from cyber crime.
Provide a clear picture of information security threats and vulnerabilities.
Measure, assess and develop the Information Security Management practice capability in their organization by using the ITIL Maturity Model.

Training Prerequisite includes ITIL 4 Foundation Certificate. This course includes the exam voucher.

ITIL 4 Practitioner: ISM Training Outline:
Module 1: Introduction to Information Security Management
Module 2: Value Streams and Processes
Module 3: Organizations and People
Module 4: Information and Technology
Module 5: Partners and Suppliers
Module 6: Capability Assessment and Development
Module 7: Recommendations for Practice Success

Delivery method
Face to face icon

Face to face

Virtual icon

Virtual

Course duration
Duration icon

7 hours

Competency level
Expert icon

Expert

Pink building representing strand 4 of the campus map
Delivery method
  • face to face icon

    Face to face

  • Virtual icon

    Virtual

Course duration
Duration icon

7 hours

Competency level
  • Expert icon

    Expert

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