ITIL® 4 Practitioner: Deployment Management

Overview

🕮 Off the shelf (OTS)

The ITIL 4 Practitioner: Deployment Management practice module focuses on how to move new or changed hardware, software, documentation, processes, or any other component to live environments. It may also be involved in deploying components to other environments for testing or staging.

This practice module is for IT professionals who want to prove and validate their skills in this specific practice area. Upon successful completion, IT professionals can demonstrate their understanding and application of the key concepts, principles, value and challenges of the Deployment Management practice at both strategic and operational levels, maximising value from this practice area.

This course is part of the ITIL Practice Manager Certification course series.

ITIL 4 Practitioner: Deployment Management enables professionals to:
• Deploy or remove products, services, and service components from or to different controlled environments, including development, integration, production, test, staging and live environments
• Effectively remove products and services from designated environments
• Establish and maintain effective approaches to the deployment of services and service components across the organisation
• Ensure the effective deployment of services and service components in the context of the organisation’s value streams
• Measure, assess and develop the Deployment Management practice capability in their organisation by using the ITIL Maturity Model.

ITIL 4: Deployment Management Training Outline:
Module 1: Introduction to Deployment Management
Module 2: Value Streams and Processes
Module 3: Organizations and People
Module 4: Information and Technology
Module 5: Partners and Suppliers
Module 6: Capability Assessment and Development
Module 7: Recommendations for Practice Success

In this course, you will receive:
• Official course content and curriculum
• PeopleCert Exam Voucher included

Training prerequisite includes ITIL 4 Foundation

Exam Information: 20 questions, multiple choice, 13 out of 20 marks required to pass (65%), 30 minutes and closed book. Starting 2023, all PeopleCert Global Best Practice certifications will need to be renewed after 3 years.