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Home Specialist skills Service Management ITIL® 4 Managing Professional Transition

ITIL® 4 Managing Professional Transition

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    Learn the key concepts of the service value system that enables successful management of modern IT-enabled services

Overview

Off the shelf (OTS)

This course provides those IT leaders, practitioners and support staff who already hold the ITIL v3 expert (or have 17 points under the ITIL v3 scheme) with a transition to the ITIL 4 Managing Professional role. Learners will get a deeper understanding of the key concepts of the service value system that enables successful management of modern IT-enabled services. It also prepares learners for the ITIL 4 Managing Professional Transition examination which leads to the award of ITIL 4 Managing Professional status. The course is based on the ITIL 4 best practice service value system featured in the latest 2019 guidelines.

This course includes the relevant examination. 

Successful completion of this course requires access an external online assessment. The online assessment platform may not be accessible from Civil Service department IT due to security restrictions. If you have any questions or believe you may be impacted by these restrictions, please contact support@governmentcampus.co.uk.

Please note – data may be processed in countries with adequacy agreements in place.

Delivery method
Face to face icon

Face to face

Virtual icon

Virtual

Course duration
Duration icon

40 hours

Competency level
Working icon

Working

Pink building representing strand 4 of campus map
Delivery method
  • face to face icon

    Face to face

  • Virtual icon

    Virtual

Course duration
Duration icon

40 hours

Competency level
  • Working icon

    Working

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