Home Specialist skills Service Management ITIL® 4 Managing Professional Transition
ITIL® 4 Managing Professional Transition
-
Learn the key concepts of the service value system that enables successful management of modern IT-enabled services
Overview
Off the shelf (OTS)
This course provides those IT leaders, practitioners and support staff who already hold the ITIL v3 expert (or have 17 points under the ITIL v3 scheme) with a transition to the ITIL 4 Managing Professional role. Learners will get a deeper understanding of the key concepts of the service value system that enables successful management of modern IT-enabled services. It also prepares learners for the ITIL 4 Managing Professional Transition examination which leads to the award of ITIL 4 Managing Professional status. The course is based on the ITIL 4 best practice service value system featured in the latest 2019 guidelines.
This course includes the relevant examination.
Successful completion of this course requires access an external online assessment. The online assessment platform may not be accessible from Civil Service department IT due to security restrictions. If you have any questions or believe you may be impacted by these restrictions, please contact support@governmentcampus.co.uk.
Please note – data may be processed in countries with adequacy agreements in place.
Delivery method
Face to face
Virtual
Course duration
40 hours
Competency level
Working
Delivery method
-
Face to face
-
Virtual
Course duration
40 hours
Competency level
-
Working