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Home Specialist skills Service Management ITIL® 4 – High Velocity IT

ITIL® 4 – High Velocity IT

Understand concepts regarding the high-velocity nature of the digital enterprise, including the demand it places on IT
Understand the digital product lifecycle in terms of the ITIL ‘operating model’
Recognise the importance of the ITIL Guiding Principles and other fundamental concepts for delivering high velocity IT
Contribute to achieving value with digital products.

Overview

Off the shelf (OTS)

This course provides an understanding of the ways in which digital organizations and digital operating models function in high velocity environments, focussing on rapid delivery of products and services to obtain maximum value.

The qualification will provide the candidate with an understanding of working practices such as Agile and Lean, and technical practices and technologies such as cloud, automation, and automatic testing. The course is based on the ITIL 4 best practice service value system featured in the latest 2019 guidelines.

Successful completion of this course requires access an external online assessment. The online assessment platform may not be accessible from Civil Service department IT due to security restrictions. If you have any questions or believe you may be impacted by these restrictions, please contact support@governmentcampus.co.uk.

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