ITIL® 4 Foundation Certificate in IT Service Management

Overview

🕮 Off the shelf (OTS)

The ITIL® 4 Foundation Certificate course provides comprehensive first-level training for anyone involved in provision, support, or delivery of IT-enabled services. ITIL 4 Foundation introduces learners to the service value system (SVS) which describes how all the components and activities of the organisation work together as a system to enable value creation.

Successful completion of this course requires access an external online assessment. The online assessment platform may not be accessible on Civil Service department IT due to security restrictions. For more information, click here. If you have any questions or believe you may be impacted by these restrictions, please contact support@governmentcampus.co.uk.

Please note – data may be processed in countries with adequacy agreements in place.