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Home Specialist skills Service Management  Everyday Continuous Improvement Concepts and Tools

Everyday Continuous Improvement Concepts and Tools

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    Understand the concepts, philosophy and benefits of continuous improvement through practical application in a highly experiential learning environment
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    Recognise how this will can be applied as a common toolkit and language for improvement across an organisation
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    Understand the practical application of ‘DMAIC’ (define, measure, analyse, improve, and control), the Lean Six Sigma approach for improving existing processes, and how to use a range of key supporting tools, techniques, and concepts to improve a process and demonstrate measurable results
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    Learn how to reduce the amount of work involved in a task without compromising on the quality of the task undertaken to save time and resources

Please note – data may be processed in countries with adequacy agreements in place.

Delivery method
Virtual icon

Virtual

Course duration
Duration icon

8 hours

Competency level
Foundation icon

Foundation

 

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Delivery method
  • Virtual icon

    Virtual

Course duration
Duration icon

8 hours

Competency level
  • Foundation icon

    Foundation