Home Specialist skills Service Management Everyday Continuous Improvement Concepts and Tools
Everyday Continuous Improvement Concepts and Tools
-
Understand the concepts, philosophy and benefits of continuous improvement through practical application in a highly experiential learning environment
-
Recognise how this will can be applied as a common toolkit and language for improvement across an organisation
-
Understand the practical application of ‘DMAIC’ (define, measure, analyse, improve, and control), the Lean Six Sigma approach for improving existing processes, and how to use a range of key supporting tools, techniques, and concepts to improve a process and demonstrate measurable results
-
Learn how to reduce the amount of work involved in a task without compromising on the quality of the task undertaken to save time and resources
Please note – data may be processed in countries with adequacy agreements in place.
Delivery method
Virtual
Course duration
8 hours
Competency level
Foundation
Delivery method
-
Virtual
Course duration
8 hours
Competency level
-
Foundation