Home Specialist skills Service Management BCS EXIN Foundation Certificate in SIAM

BCS EXIN Foundation Certificate in SIAM

Learn about the terminology and core principles behind the SIAM management framework
Understand how to manage multiple service providers simultaneously

Overview

Off the shelf (OTS)

Service Integration and Management (SIAM) is a management framework used to manage multiple service providers, integrating them seamlessly to provide a single business-facing IT organisation. This 3-day course provides you with a foundation-level introduction to SIAM’s terminology and core principles.