APMG Agile Change Agent

Overview

🕮 Off the shelf (OTS)

This course and certification are designed for anyone who has to; plan, manage and participate in creating change at work. The course does not assume any prior knowledge of change management or agile approaches so is suitable for all. Typical roles include; project, programme and portfolio management roles, business analysts, change leaders, change implementers, change support, change agents, operational line managers and BAU staff.

Become an agent for change in an Agile environment!
The APMG Agile Change Agent course delivers a practical approach to scope, plan and manage change initiatives, with the emphasis on learning techniques that can be applied to the projects and change initiatives that you are involved in.
Based on the 2nd edition of the successful book “Agile Change Management – a practical framework for successful change planning and implementation.” The course leads you through the application of agile planning techniques to create a roadmap that defines what outcomes will be achieved and when these will be implemented. These outcomes are prioritised by the value that they deliver to the business area which is experiencing the change.
During this two-day course you will develop your ability to build trusted, empathetic relationships with those impacted by change, through the application of techniques based on neuroscience and emotional intelligence. The purpose of this training is for you to build your capability, focusing on relevance and usefulness. The course is full of opportunities to 'see, do, learn' so that you gain ability as you practice the content using tools and techniques that you can tailor to your own situation.

During the course you will explore the following core topics:
1. Concepts: these bring together agile principles and change management best practice
2. Roadmap: a simple, effective agile planning technique for defining how and when work will be completed, and benefits will be realized
3. Business Need: a range of techniques to identify the benefits for our change, used to prioritize the work and motivate ourselves and others to adopt the new ways of working
4. Relationship Building: designing your engagement with others including what information you share, how you share it and what opportunities you give to others to make change happen
5. Environment: techniques to create an atmosphere that reassures, encourages and motivates those that have to adopt new ways of working

In order to get the most out of your learning experience we recommend up to ten hours of preparation using the Pre-Course Study Guide before attending the course.
Learners will be provided with a digital copy of the ‘Agile Change Management - 2nd edition’ by Melanie Franklin, and the QA Agile Change Management Pre-Course Study Guide.

This includes exam and is taken in an online classroom on the 2nd day at 14:00 and invigilated by the trainer.
Proof of identity: Delegates must bring signed photo ID to APMG examinations (e.g. passport, driving license, student card) as they will be asked by the invigilator to produce it prior to the exam. Delegates must also be familiar with the APMG Terms and Conditions of Certification which can be found on the APMG International website.

Certification - Globally recognised qualification from APMG-International, an ISO accredited examining body specialising in qualifications for business professionals.
The Agile Change Agent examination is taken online, the exam is:
• 40 minutes in duration
• Includes 50 simple, multiple-choice questions
• Closed book
• Pass mark: 25 marks out of 51