Are you interested in being part of the wider roll out for Spark, our new AI-powered, learning chatbot? Register your interest here.
Home Specialist skills Policy An Introduction to Public Engagement
An Introduction to Public Engagement
-
Understand key ideas and debates about public engagement
-
Differentiate between different approaches and methods for public engagement
-
Identify ways that an engagement initiative can be more equitable and inclusive
-
Integrate public engagement considerations in your team or organisation.
Overview
Off the shelf (OTS)
This course gives public servants a grounding in the key principles and methods for effective public engagement. Public engagement can help improve government responsiveness, strengthen trust in public institutions and give a voice to those who historically are left out of public decision making.
This blended online course helps a group of 81-150 public servants understand the fundamentals of using evidence to support their work.
Learner outcomes:
1. Explain what evidence-based policy-making is.
2. Determine how to enable the use of evidence in the policymaking process.
3. Investigate the skillset required to be able to identify quality evidence.
4. Draft an evidence gathering approach that effectively facilitates cross-departmental government relationships and collaboration to fill evidence gaps.
5. Write a response that outlines the importance of evidence and how it can improve policies.
What is involved:
A. 9 hours of bite-sized learning. Learn with a group across 4 weeks on an engaging online platform.
B. 2 facilitated “virtual” workshops including one with an expert speaker.
C. Content includes practical tasks relevant to a government context and experience from other public servants, to help you put your skills into practice.
D. Email notifications to guide your progress.
E. An online discussion forum to discuss the course content with other public servant learners.
Please note – data may be processed in countries with adequacy agreements in place.
Delivery method
Virtual
Digital

Blended
Course duration
6 hours
Competency level
Foundation

Delivery method
-
Virtual
-
Digital
-
Blended
Course duration
6 hours
Competency level
-
Foundation
