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Home Specialist skills Operational Delivery City & Guilds Level 4 Certificate or Diploma in Operational Delivery Management

City & Guilds Level 4 Certificate or Diploma in Operational Delivery Management

Develop the skills and attributes required to hold a managerial or leadership role within Operational Delivery

Overview

This product is not available via the Learning Frameworks service after 31 October 2025. We suggest bookings are made six weeks before the start date of the learning, so by 19 September 2025.

The contract that facilitates this service ends on 30 April 2026. Because of this, there will be some changes to the learning available to book. We expect that you will be able to book this product again from May 2026, once the new contract is live.

If you require this product before then, please contact your organisation’s L&D team.

Cross Civil Service

If you hold a supervisory role within the Operational Delivery profession, this course provides the opportunity to broaden your knowledge of topics such as equality and diversity, customer service, change management and risk management.

Please refer to the course flyer for a full description of the learning.