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Home Specialist skills Operational Delivery City & Guilds Level 4 Certificate in Managing the Delivery of Services to Customers
City & Guilds Level 4 Certificate in Managing the Delivery of Services to Customers
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Gain a nationally recognised qualification in the delivery of business services
Overview
Cross Civil Service
Managers in service delivery roles require a range of different skills, from sales and marketing through to understanding customers’ needs, all of which are explored in this year long course.
Please refer to the course flyer for a full description of the learning.Â
Delivery method
Digital
Course duration
12 months
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