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Conflict Management

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    Devising and implementing management strategies to avoid risk to personal safety
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    Adopting risk assessment and arrangement techniques to avoid, diminish or remove conflict in others
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    Implementing lawful and effective conflict management strategies

Overview

Off the shelf (OTS)

This conflict management/personal safety training is designed to give practical guidance to those who may face situations of conflict and aggression when conducting their professional role. It will help professionals deal more effectively with situations of conflict, and give them the confidence and ability to manage and minimise the risk of conflict. It will also help professionals avoid having to resort to hands-on physical restraint.

The conflict Management training course can count towards the 8-day nationally recognised qualification - the Advanced Professional Certificate In Investigative Practice - or towards the 2-day Professional Award in Managing Conflict in the Workplace.

Please note – data may be processed in countries with adequacy agreements in place.

Delivery method
Face to face icon

Face to face

Virtual icon

Virtual

Course duration
Duration icon

12 hours

Competency level
Foundation icon

Foundation

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Delivery method
  • face to face icon

    Face to face

  • Virtual icon

    Virtual

Course duration
Duration icon

12 hours

Competency level
  • Foundation icon

    Foundation