Skip to main content
National School of Government and Public Services, Prospectus home page
Prospectus Online

Home Specialist skills Artificial Intelligence Microsoft 365 Copilot Advanced Productivity: Workflow & Smarter Working

Microsoft 365 Copilot Advanced Productivity: Workflow & Smarter Working

  • bullet point
    Objective 1
  • bullet point
    Objective 2
  • bullet point
    Objective 3 (Remove if not needed)

Overview

Off the shelf (OTS)

For experienced professionals and managers already using Microsoft 365 and Copilot who want to move beyond basic use and embed AI within structured workflows and disciplined ways of working.

This advanced practitioner-level course demonstrates how WorkingSm@rt Ways of Working provide the structure required for Microsoft 365 Copilot to deliver meaningful productivity gains. Unlike basic Copilot training focused on features, this course shows how to integrate AI into consistent workflows that improve prioritisation, decision-making and execution.

Participants apply Copilot across Outlook, Teams, Word, Excel and PowerPoint within structured workflows, ensuring AI accelerates the right work rather than increasing volume and complexity.

>Key topics include:
• Structuring work using WorkingSm@rt Ways of Working
• Integrating Copilot into daily workflows across Microsoft 365
• Improving prioritisation, messaging and meeting outcomes
• Applying advanced prompting in real work contexts
• Using AI responsibly with appropriate judgement and governance

Delivery format:
Instructor-led 5-hour session (virtual or face-to-face) with optional follow-up 60 minutes coaching. No exam or formal assessment applies.

Delivery method
Face to face icon

Face to face

Virtual icon

Virtual

Course duration
Duration icon

5 hours

Competency level
Working icon

Working

Pink building representing strand 4 of the campus map
Delivery method
  • face to face icon

    Face to face

  • Virtual icon

    Virtual

Course duration
Duration icon

5 hours

Competency level
  • Working icon

    Working