Home Specialist skills Artificial Intelligence Hands-On AI Masterclass - Fundamentals Only Licence
Hands-On AI Masterclass - Fundamentals Only Licence
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Identify opportunities to apply Generative AI within existing work processes
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Produce structured first drafts and written content using AI tools
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Launch and guide research or writing tasks with ChatGPT and/or Copilot
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Construct effective prompts to improve AI-generated outputs
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Use AI to support structured, citation-based online research
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Critically assess the reliability and accuracy of AI-generated content
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Apply AI tools confidently, safely, and ethically in a professional setting.
Overview
Off the shelf (OTS)
This self-paced online Masterclass is designed for civil servants at all levels who are interested in using Generative AI to improve their day-to-day work. No prior AI experience is required. The course provides hands-on, personalised training in core applied AI skills that are immediately relevant to the workplace.
Participants will learn how to enhance productivity through tools like ChatGPT and Copilot, and develop practical skills in prompt engineering. Learning paths are customised based on the learner’s name, department, and role, with AI-assisted personalisation of objectives and assignments. Each module includes tailored activities with instant AI-generated feedback to support practical understanding and encourage adoption. Over 30% of learners report saving five or more hours per week after completing the course, and 94% see an improvement in the quality of their work.
Key Topics Covered
- Generative AI foundations for the public sector
- Effective writing and research with AI tools
- Prompt engineering for workplace tasks
- Personalised learning and role-based assignments
- AI-driven feedback to support continuous improvement
Includes module-based assignments with instant AI feedback.
Target Audience: Anyone with an interest in AI – whether you're just getting started or already well-versed. It’s for ambitious individuals across all roles and industries who are looking to work smarter and accelerate their progress using AI. From early-career professionals to seasoned experts, the masterclass supports users at every level, helping you enhance productivity, spark innovation, and move confidently along your unique career or project path.
Delivery method
Digital
Course duration
2 hours
Competency level
Working

Delivery method
-
Digital
Course duration
2 hours
Competency level
-
Working
