Overview

🕮 Off the shelf (OTS)

ChatGPT is an advanced AI-based language model that can understand and generate human-like text. In the realm of content creation, ChatGPT can be a powerful tool to enhance creativity, generate ideas, and streamline the content creation process.

This instructor-led, live training (online or onsite) is aimed at content creators who wish to leverage ChatGPT to produce engaging and high-quality content efficiently.

This course covers 8 topics – Introduction to ChatGPT; Enhancing Customer Interactions; Developing ChatGPT-powered Chatbots; Automation and Efficiency; Best Practices for ChatGPT in Customer Service; Ethical Use of ChatGPT in Customer Service; Future Trends and Developments; Summary and Next Steps.