ChatGPT for Customer Service

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ChatGPT for Customer Service

Implement best practices for leveraging ChatGPT in customer service scenarios
Develop automated chatbots powered by ChatGPT to handle customer inquiries
Utilize ChatGPT to provide personalized and efficient customer support
Understand the fundamentals of ChatGPT and its applications in customer service

Overview

Off the shelf (OTS)

ChatGPT is an advanced AI-based language model that can understand and generate human-like text. In the realm of content creation, ChatGPT can be a powerful tool to enhance creativity, generate ideas, and streamline the content creation process.

This instructor-led, live training (online or onsite) is aimed at content creators who wish to leverage ChatGPT to produce engaging and high-quality content efficiently.

This course covers 8 topics – Introduction to ChatGPT; Enhancing Customer Interactions; Developing ChatGPT-powered Chatbots; Automation and Efficiency; Best Practices for ChatGPT in Customer Service; Ethical Use of ChatGPT in Customer Service; Future Trends and Developments; Summary and Next Steps.