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Understanding Trauma

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    Identify the different forms and characteristics of trauma, recognising who may be affected, when it can occur, and how it can shape emotions, behaviours, and health
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    Examine the psychological and physiological effects of trauma, including changes in thought patterns, behaviour, and interpersonal dynamics
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    Spot risk indicators, emotional responses, and behavioural signs associated with trauma and trauma-related stress conditions
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    Implement trauma-informed approaches to support safer environments and more empathetic interactions in the workplace
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    Hold supportive conversations around trauma, using active listening skills and recognising the difference between helpful and harmful coping strategies
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    Provide appropriate guidance and referrals, connecting individuals with relevant support services and internal resources
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    Practise self-care and emotional boundary-setting techniques, helping reduce the risk of vicarious trauma, compassion fatigue, and burnout.

Overview

Off the shelf (OTS)

Trauma can manifest in many different ways, and throughout our professional journeys, we are likely to encounter individuals who have been affected by traumatic experiences. These experiences can influence a person’s behaviour, emotional responses, attitudes, and overall well-being. It is essential that we approach such interactions with a clear understanding of trauma’s impact, enabling us to support individuals safely, respectfully, and compassionately.

By deepening our understanding of trauma, we can embed best practices into our daily work and foster an organisational culture that prioritises safety, empathy, and inclusivity. Adopting trauma-informed approaches ensures that workplaces are not only physically safe but also psychologically supportive. This approach benefits everyone — from clients and service users to staff and colleagues.

This one-day training course equips participants with practical strategies to recognise the signs and effects of trauma, helping to build a foundation of trauma-informed care across the organisation. It also focuses on protecting staff from secondary traumatic stress, including vicarious trauma, compassion fatigue, and burnout.

The aim of the course is to empower participants with the knowledge, awareness, and confidence to understand trauma and its risk factors. The course will support the development of trauma-informed practices within the workplace and promote essential self-care strategies to maintain emotional resilience.

Delivery method
F2F Icon

Face to Face

Virtual icon

Virtual

Course duration
Duration icon

7 hours

Competency level
Expert icon

Expert

Purple building representing strand 3 of the campus map
Delivery method
  • F2F Icon

    Face to Face

  • Virtual icon

    Virtual

Course duration
Duration icon

7 hours

Competency level
  • Expert icon

    Expert

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