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Resolving Team Tension

Resolve tension within a team quickly and confidently
Create a working environment where differing views and approaches are encouraged and managed
Create the conditions within which all employees can demonstrate their full capability

Overview

Cross Civil Service

Tension among work colleagues is something that most of us will have experienced in some shape or form. It needn’t be a bad thing though – healthy tensions exist in teams where diverse views and approaches are accommodated and encouraged. This can make a team more productive and efficient. In contrast, a team which exhibits unhealthy tension between team members can quickly become dysfunctional.

This course is designed to demonstrate the value of trust and harmony in a team environment. You’ll explore how undesirable behaviours can undermine team performance, how to recognise the causes of unhealthy team tensions and how to resolve them without compromising your team’s diversity. Allowing for an honest dialogue when disagreements arise among the team is part of this, as is encouraging team members to be open about their particular weaknesses and vulnerabilities.

Please refer to the course flyer for a full description of the learning. Visit the open course schedule to see upcoming dates for all available learning.