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Managing Performance

Actively manage team members’ performance on an ongoing basis
Plan and construct evidence-based performance conversations, holding individuals to account for their performance
Create an inclusive environment that encourages high performance

Overview

Cross Civil Service

Managing performance is about much more than simply conducting a year-end review. Nor is it just about dealing with under-performing members of staff. Done properly, managing performance is something that happens on a day to day basis and plays a vital part in empowering and motivating team members.

It’s a manager’s responsibility to ensure that team members are achieving their objectives and working to the required standards. Success in this regard typically depends on ongoing performance conversations, featuring open, honest and constructive feedback. This digital course is designed to help you create the trusting and collaborative working environment within which those conversations can take place.

Please refer to the course flyer for a full description of the learning.