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Delegation: Achieving Results Through Others

Learn to allocate work in a way that makes best use of available resources
Understand what’s appropriate to delegate and who to delegate to
Develop the people around you by stretching their capabilities and boosting their confidence

Overview

🕮 Cross Civil Service

Delegation is about achieving through other people what you can’t achieve by yourself. It’s an important management skill, smoothly handing over responsibility while retaining accountability. Done properly, it frees up the time we need to focus on our main objectives – but it’s not just about us. Delegating the right work at the right time also means empowering team members by showing faith in their capabilities.

Whether you’re a new or experienced manager, this course shows you how to delegate effectively. You’ll consider the importance of trust within what is essentially a contract between manager and team member. You’ll also be introduced to tips and techniques for ensuring that work is done on time, in budget and to the required standard.

Please refer to the course flyer for a full description of the learning. Visit the open course schedule to see upcoming dates for all available learning.