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Planning and Implementing Change
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Understand how to guide your teams through both planned and unexpected change, using empathy and effective communication skills to inspire trust and build a high-performance culture
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Empower your teams to identify, develop, test and challenge innovative ideas to drive continuous improvement, high performance and productivity
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Create a culture of continuous improvement, celebrating creativity and success and learning from failures
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Know how to assess the effectiveness of change against agreed objectives, ensuring people and environmental impacts have been considered
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Explain how goals and objectives can be used to monitor and track the effectiveness of change activities against business objectives
Overview
Cross Civil Service
With change now a constant feature of work across the Civil Service, it’s vitally important that change is always suitably planned, communicated and delivered. It’s why change management is now a crucial leadership capability, whether that’s in the context of leading large-scale transformations, implementing new processes or helping a team to adapt to shifting priorities.Â
This requires an understanding of what a particular change involves, the various factors that might subsequently shape it, the impact it may have and how people may respond differently to it. This online course is designed to help line managers develop the skills they need to guide their teams through change, building a high performing team culture that embraces creativity, learns from failure and delivers results.Â
Please refer to the course flyer for a full description of the learning.
Delivery method
Digital
Course duration
4.5 hours
