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Managing Poor Performance

Help under-performing colleagues get back on track quickly and effectively
Understand the procedures for managing under-performers
Create a working environment where examples of poor performance become far more infrequent

Overview

Cross Civil Service

Whenever a team member is performing poorly, as well as addressing the performance issue, strong managers will think about the circumstances which allowed it to happen, in order to prevent it from being repeated. They’ll proactively confront under-performance at an early stage before it has a detrimental effect on the whole team, managing this in a fair and objective manner.

This digital course will show you how to tackle poor performance in your team. As well as learning to identify the signs of poor performance, you’ll think about the reasons for that performance too. You’ll also explore the necessary preparation for a conversation about poor performance and learn how to remain resilient and objective throughout.

Please refer to the course flyer for a full description of the learning. Visit the open course schedule to see upcoming dates for all available learning.