Are you interested in being part of the wider roll out for Spark, our new AI-powered, learning chatbot? Register your interest here.

Home Leading and managing Leadership and Management Line Managers Programme

Line Managers Programme

Participants will diagnose how their leadership habits show up day to day and identify the specific behaviour shifts that will most improve their team’s motivation, trust, and performance.
Participants will delegate work using a clear framework that matches task, risk, and development needs, building autonomy and capability rather than simply offloading tasks.
Participants will set accountability in a way that creates shared clarity on outcomes, roles, and standards, and they will run effective check ins that drive follow through without micro managing.
Participants will influence decisions and unblock progress across stakeholders by mapping interests and constraints, tailoring messages, and using practical tactics to secure commitment without formal authority.
Participants will plan and lead performance conversations confidently, using coaching and feedback techniques to address issues early, handle underperformance constructively, and agree clear next steps.

Overview

Off the shelf (OTS)

This two day programme equips first time managers with the core skills, mindsets, and practical tools to shift from doing the work to getting work done through others. Through short skill building sessions, facilitated peer dialogue, and hands on practice, participants build self awareness of how their day to day behaviours and leadership style shape team dynamics, motivation, trust, and performance. They learn to delegate with intention to build capability, autonomy, and team capacity, apply accountability approaches that create clarity, ownership, and follow through, and influence stakeholders to drive action across boundaries without relying on formal authority. Participants also practise performance coaching techniques to unlock potential and improve outcomes, and plan and conduct courageous conversations with confidence, including giving honest feedback and addressing underperformance constructively. Throughout, learning is applied to real workplace scenarios with peer and coach input, and participants leave with clear on the job commitments to use immediately.