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Hearing Manager Skills
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Working with HR and employee relations (ER)
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Following policy and what can be appealed
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Reviewing the process followed – digesting the evidence for the appeal and determining whether the process was fair
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Ensuring no rerun of the original investigation
Overview
Off the shelf (OTS)
Appeals often involve C-suite executives who may have little involvement with ER issues and who may find it hard to scrutinise the decisions made by managers and adopt an impartial and fair position. The person chairing the appeal will have had no involvement with any stage of the procedure leading up to the appeal stage, so they need to understand their role and its limits. There is also an ILM endorsed version of this learning.
Delivery method
Face to face
Virtual
Course duration
6 hours
Competency level
Expert
Delivery method
-
Face to face
-
Virtual
Course duration
6 hours
Competency level
-
Expert
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