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Practical Use Cases

Explain the term 'Use Case,' identify Use Case actors and their goals
Create an initial Use Case diagram to clarify scope
Elaborate Use Cases incrementally and refactor Use Cases for de-duplication

Overview

Off the shelf (OTS)

Use cases are increasingly becoming 'the' way to document the functional requirements of an enterprise. Essentially, they can be seen as an exercise in prose writing and, as such, can be undermined by ambiguity, incompleteness and unsuitable language.