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Building a Digital Government Service

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    Consider how to put these skills into practice like how to host a user interview or prep for a service assessment
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    Pick up practical tips and suggestions about how to approach each of the four phases
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    Learn the four phases of designing a digital service (discovery, alpha, beta and live) and what’s required in each phase

Overview

Off the shelf (OTS)

This blended online course is designed for a group of 30 to 80 public servants to learn what 'designing a digital service' actually means and master the step by step process of doing so

Please note – data may be processed in countries with adequacy agreements in place.

Delivery method
Virtual icon

Virtual

Course duration
Duration icon

6 hours

Competency level
Working icon

Working

Blue building representing strand 2 of the campus map
Delivery method
  • Virtual icon

    Virtual

Course duration
Duration icon

6 hours

Competency level
  • Working icon

    Working

chatbotSpark login – Alpha testing