Home Foundations of public administration Workplace Essentials Literacy

Literacy

Appreciate the importance of literacy skills in your day to day work
Improve your fundamental literacy skills
Present yourself in the best possible light at work when pursuing promotion or applying for other Civil Service roles

Overview

Cross Civil Service

Being able to express ourselves clearly and without ambiguity is a critical skill within the Civil Service. Our reputation as an organisation can depend on how effectively we communicate with the general public, However, this isn’t something that comes easily to all of us, especially if we’re lacking in literacy skills. This can affect our ability to do our job but it can also have a damaging effect on our confidence, wellbeing and self-esteem.

Please refer to the course flyer for a full description of the learning.