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Home Foundations of public administration Personal Effectiveness Problem Framing: Skills-Based Masterclass

Problem Framing: Skills-Based Masterclass

Apply the core principles that shape effective problem framing in government.
Break down and clarify complex problems by applying questioning techniques.
Recognise assumptions and biases in your team’s problem framing using reflective tools.
Engage citizens in shaping better solutions by implementing inclusive problem framing practices.

Overview

Off the shelf (OTS)

Public servants face complex problems every day — from improving community services to shaping national policy to coordinating global priorities.

This masterclass explores practical approaches to re-examine problems from fresh angles. Real-world government examples will show how these approaches can be applied in practice.

Through expert facilitation and group discussion, participants will explore approaches to frame and disentangle complex problems. The virtual session draws on practical examples, helping teams improve how they explain, present and approach complex problems in government.

Attendees will leave inspired to develop practical ideas, shared language and greater confidence in taking concrete steps towards tackling complex problems.

Ideal for functions, teams or profession groups looking to build capability and confidence in applying problem framing techniques effectively in day-to-day work.

What’s included:

• End-to-end event design and speaker coordination
• Platform access and onboarding to join the event
• MS Teams set up with live polls and Q&A
• Trained moderator and event operation support
• Comms resources to support your communication with the cohort
• Welcome slot for your team
• Event recording and post-event engagement data
• Optional debrief