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Home Foundations of public administration Personal Effectiveness Agile Mindsets for Change and Innovation: Psychological Flexibility for Resilient Public Service Conversation Mat

Agile Mindsets for Change and Innovation: Psychological Flexibility for Resilient Public Service Conversation Mat

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    Reflect on personal and team levels of psychological flexibility
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    Use structured dialogue to explore responses to change
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    Identify values-led actions that support resilience and adaptability
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    Strengthen team cohesion through open, inclusive conversation
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    Apply practical strategies to navigate uncertainty with confidence

Overview

Off the shelf (OTS)

Target Audience:
Civil servants at all levels who are navigating change and complexity in their roles. Ideal for new/evolving teams, teams launching new initiatives, attending away days, or engaging in team-building activities. Suitable for those seeking to build collective awareness, resilience, adaptability, and values-led agility in a collaborative setting.

Prerequisites / Experience Level:
No prior experience with psychological flexibility is required.

Course Description:
Change is constant. The solution isn’t mitigating it and returning to normalcy, it’s learning how to adapt, stay grounded, and keep moving forward. This face-to-face workshop uses the Bailey & French Psych Flex Conversation Mat to guide participants through the five core components of psychological flexibility: Acceptance of emotions, Distancing, Being Present, Anchoring in Values, and Taking Action.
Through structured dialogue, guided questions, and shared reflection, participants surface assumptions, share perspectives, and discover practical ways to respond to uncertainty with clarity and confidence. The mat provides a simple pulse check on how individuals and teams are navigating change, and opens up constructive conversations about what helps us thrive in dynamic environments. It also provides a means of tracking progress over time.
This session is ideal for:
•Programme launches
•Team development sessions
•Away days
•Culture-building workshops

Each session includes:
•Use of the Psych Flex Conversation Mat
•Facilitated group dialogue
•Real-time scenario exploration
•Practical tools for immediate application

Course Objectives / Topics Covered:
•Explore the five core components of psychological flexibility
•Reflect on personal and team responses to change
•Identify quick wins and longer-term actions for adaptability
•Strengthen team cohesion and shared values
•Build resilience and performance through open dialogue

Delivery method
Face to face icon

Face to face

Course duration
Duration icon

3 hours

Competency level
Working icon

Working

Green building representing strand 1 of the campus map
Delivery method
  • face to face icon

    Face to face

Course duration
Duration icon

3 hours

Competency level
  • Working icon

    Working

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