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Home Foundations of public administration Personal Effectiveness Agile Mindsets for Change and Innovation – Psychological Flexibility for Resilient Public Service

Agile Mindsets for Change and Innovation – Psychological Flexibility for Resilient Public Service

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    Apply psychological flexibility skills to navigate change and complexity in public service
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    Reflect on personal adaptability and identify areas for growth
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    Initiate open conversations that strengthen team resilience and stress-tolerance
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    Recognise and respond to emotional patterns with clarity and purpose
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    Align daily actions with personal and organisational values
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    Strengthen capacity to lead and collaborate under pressure

Overview

Off the shelf (OTS)

Target Audience:
This workshop is designed for civil servants at all levels who are navigating change and complexity in their roles. It is particularly relevant for those working in policy, operations, transformation, or leadership roles across departments.

Prerequisites:
No prior experience with psychological flexibility is required.

Overview:
In today’s fast-changing public service landscape shaped by social, economic, political, environmental, legal, and technological shifts, adaptability is essential. This interactive session introduces psychological flexibility as a foundational skill for resilience, wellbeing, and performance. Drawing on evidence-based research from Acceptance and Commitment Therapy (ACT), participants will explore how psychological flexibility helps individuals and teams respond effectively to uncertainty and challenge.
The session includes a pulse check using interactive tools (polls, quizzes, chat, Q&A) to assess current levels of flexibility and provides a means of tracking progress over time. Breakout rooms offer deeper exploration of the five core components:

•Acceptance of emotions
•Cognitive distancing
•Being present
•Anchoring in values
•Taking committed action

Participants will reflect on their own flexibility, practice open conversations, and identify practical ways to embed values-led agility into daily work and team culture.

Course Objectives/Topics Covered:
•Introduce psychological flexibility and its relevance to public service
•Explore ACT-based components and their workplace application
•Facilitate reflection and dialogue on personal and team adaptability
•Identify practical actions to build values-led agility in work culture

Delivery method
Virtual icon

Virtual

Course duration
Duration icon

1.5 hours

Competency level
Working icon

Working

Green building representing strand 1 of the campus map
Delivery method
  • Virtual icon

    Virtual

Course duration
Duration icon

1.5 hours

Competency level
  • Working icon

    Working

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