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Written Communication

Become a more purposeful communicator, able to use the written word to greater effect
Get your message across with clarity and enthusiasm
Develop a more flexible writing style that you can adapt to the diverse needs of different customer and stakeholder groups

Overview

Cross Civil Service

There is a real skill in using the written word to get your message across effectively and with impact. Written communication is usually received at a distance, so there’s no second chance to explain what you meant if it wasn’t immediately clear.

Getting our communications right first time can reassure customers and stakeholders, clarify points of uncertainty or trigger a desired response from them. It can also save valuable time and money. Featuring a half-day workshop, this course has been designed to provide you with the most effective techniques for written communication.

Please refer to the course flyer for a full description of the learning. Visit the open course schedule to see upcoming dates for all available learning.