Home Foundations of public administration Customer Support When Customers Suggest Self-Harm or Suicide
Support When Customers Suggest Self-Harm or Suicide
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Learn how to support a customer who is suggesting self-harm or suicide
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Understand what you can do in such a scenario
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Know how to protect your own wellbeing when faced with these challenging situations
Overview
Cross Civil Service
On occasion, civil servants in customer facing roles may have to deal with vulnerable individuals who suggest they may self-harm or even commit suicide. Understandably, coping with such situations can be incredibly demanding and stressful.
This course has been developed to help civil servants who might find themselves in such a situation. It is also relevant for line managers who may need to provide team members with support and reassurance.
Please refer to the course flyer for a full description of the learning. Visit the 
open course schedule  to see upcoming dates for all available learning.
Delivery method
Digital
Course duration
0.75 hours
Delivery method
-
Digital
Course duration
0.75 hours