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Continuous Improvement and Lean

Develop a basic understanding of the methodology, thinking and tools behind continuous improvement
Review your team’s performance, making small changes to day to day processes, if required
Articulate and promote the business case for lean and similar schools of thought

Overview

Cross Civil Service

Over the years, several schools of thought have emerged that define the fundamental principles of continuous improvement. Whether it’s called lean, Six Sigma, re-engineering or process improvement, much of the thinking, the tools and the approaches remain the same. They all now feature in most organisations’ quest for continuous improvement.

This two-day course provides a detailed insight into continuous improvement techniques. It will demonstrate how a collaborative team approach to systematically removing activities that waste time and resource can lead to improved performance.

Please refer to the course flyer for a full description of the learning. Visit the open course schedule to see upcoming dates for all available learning.