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Home Specialist skills Technology and Software Certified Agile Service Management and Exam

Certified Agile Service Management and Exam

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    Apply Agile and Scrum concepts to IT service management (ITSM) process design and improvement
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    Understand that it is more important to “be agile” than “do agile”
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    Cross-pollinate Agile and ITSM practises to support end-to-end Agile service management

Overview

Off the shelf (OTS)

Successful completion of this course requires access an external online assessment. The online assessment platform may not be accessible from Civil Service department IT due to security restrictions. If you have any questions or believe you may be impacted by these restrictions, please contact support@governmentcampus.co.uk.

Delivery method
Face to face icon

Face to face

Virtual icon

Virtual

Course duration
Duration icon

16 hours

Competency level
Working icon

Working

Pink building representing strand 4 of the campus map
Delivery method
  • face to face icon

    Face to face

  • Virtual icon

    Virtual

Course duration
Duration icon

16 hours

Competency level
  • Working icon

    Working