Home Specialist skills Technology and Software Building a Digital Government Service
Building a Digital Government Service
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Learn the four phases of designing a digital service (discovery, alpha, beta and live) and what’s required in each phase
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Pick up practical tips and suggestions about how to approach each of the four phases
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Consider how to put these skills into practice like how to host a user interview or prep for a service assessment
Overview
Off the shelf (OTS)
This blended online course is designed for public servants to learn what 'designing a digital service' actually means and master the step-by-step process of doing so.
What is involved:
A. 6 hours of bite-sized learning. Learn with a group across 4 weeks on an engaging online platform.
B. 2 facilitated “virtual” workshops including one with an expert speaker.
C. Practical tasks for a government context to practice skills.
D. Email notifications to guide progress.
E. An optional virtual forum to discuss the course content with other public servant learners.
Please note – data may be processed in countries with adequacy agreements in place.
Delivery method
Virtual
Digital
Course duration
4 hours
Competency level
Foundation
Delivery method
-
Virtual
-
Digital
Course duration
4 hours
Competency level
-
Foundation