Effective Facilities Management Professional

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  Know the responsibilities when developing strategy, setting service requirements, procuring goods and services and managing stakeholders and risk

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  Learn how to manage facilities operations at a senior level, including management systems, performance, finance and resource and how to motivate staff to deliver

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  Understand ways of maintaining effective facilities operations, including key performance indicators (KPIs), continuous improvement, problem solving, prevention measures and corrective actions

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  Learn project and change management techniques