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Success Profiles – Sifting and Interviewing

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    Create an interview process which is fair, supportive, non-discriminatory and free from unconscious bias, in line with the success profiles framework
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    Become a more effective interviewer and improve your chances of finding the right person for your vacancy

Overview

Cross Civil Service

The Success Profiles framework was developed to move recruitment away from a purely competency based system of assessment. Instead, candidates are assessed against five different elements – ability, technical skills, experience, strengths and behaviours. This course has been designed to introduce you to Success Profiles and to consider how to apply the framework within the context of sifting candidates’ applications and conducting the interview process.

You’ll learn how to sift and score application forms, CVs and personal statements against a role’s criteria and the requirements of Success Profiles. Practical guidance will also be provided on several important components of the interview process, such as your questioning technique, your active listening skills and the importance of body language and non-verbal communication. Finally, you’ll explore how interviewees are classified and scored and how you’re expected to rationalise your final decisions.

Please refer to the course flyer for a full description of the learning. Visit the Calendar iconopen course schedule to see upcoming dates for all available learning.

Delivery method
Face to face icon

Face to face

Virtual icon

Virtual

Digital icon

Digital

Course duration
Duration icon

9 hours

Purple buildings representing strand 3 of the campus map
Delivery method
  • Face to face icon

    Face to face

  • Virtual icon

    Virtual

  • Digital icon

    Digital

Course duration
Duration icon

9 hours