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Attendance Management

Understand the relevant policies and procedures and use these to conduct effective discussions about attendance
Know how to support colleagues with health issues or disabilities that may affect their attendance
Support team members with flexible working arrangements and know when to exercise discretion when dealing with attendance management situations

Overview

🕮 Cross Civil Service

Poor attendance can be costly, potentially affecting team performance, productivity, morale and even retention. Just as costly can be ‘presenteeism’, when employees come to work but are not productive due to illness or injury. As a manager, you have a big part to play in tackling these issues and minimising the loss of performance they can lead to.

You also have a duty of care to your team members, meaning you need to know how to support employees who are struggling with long-term health issues or who are preparing to return to work after an extended period away. This digital course will guide you in how to do all this, as well as outlining when you might need to resort to formal procedures to address poor attendance.

Please refer to the course flyer for a full description of the learning.