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Negotiation Skills

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    Learn to prepare for a negotiation by identifying clear objectives and analysing issues, facts, opinions, strategy and style
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    Know how to develop a structure and strategy in negotiation, including the use of concessions, opening bids, resistance points and variables
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    Understand the listening, questioning and response skills needed
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    Learn how to analyse your own and the other party’s strengths and weaknesses
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    Know how to formulate a binding written agreement and maintaining an ongoing relationship

Overview

Off the shelf (OTS)

This course is designed to give an understanding of the principles behind successful negotiation and to provide learners with the key skills to negotiate effectively. Early and amicable resolution of disputes saves time and money. This practical, hands-on negotiation skill training course will enable you to negotiate effectively and understand the principles behind successful negotiation.

Please note – data may be processed in countries with adequacy agreements in place.

Delivery method
Face to face icon

Face to face

Virtual icon

Virtual

Course duration
Duration icon

6 hours

Competency level
Foundation icon

Foundation

Green building representing strand 1 of the campus map
Delivery method
  • face to face icon

    Face to face

  • Virtual icon

    Virtual

Course duration
Duration icon

6 hours

Competency level
  • Foundation icon

    Foundation